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Company Information
Company Address
CaliGame.com/GameFellow.com
14401 Hawthorne Blvd.
Lawndale, CA 90260
Phone:310-978-0880
Fax:310-352-4580
Sales
For sales or customer service including price
quotes, product availability, policies,
and shipping please email
sales@gamefellow.com
Customer Service
For billing shipping and any other
questions please email
customerservice@gamefellow.com
Technical Support
For technical support, please email
support@gamefellow.com
Return And Exchange
For Return And Exchange, please email
sales@gamefellow.com
Company Information:
PayPal payment is very welcome since it is fast and secure for both sides. We
accept Visa, MasterCard, Discover and American Express. There will be no
surcharge for the use of credit cards and your card will be billed only after
one or more of the products ordered have been shipped. Cashier's checks, money
orders, company checks and personal checks are also acceptable means of payment.
All orders processed by cashier's checks or money orders will be fulfilled 5
days after receipt of your check. Company or personal checks need 10 days to
clear bank before shipping.
A check or money order, made payable to South Calco (CaliGame.com/GameFellow.com),
can be sent along with a printout of your order to :
Cali Game/South Calco
14401 Hawthorne Blvd.
Lawndale, CA 90260
Attn: Orders Department
Orders paid by means other than a credit card are subject to product
availability change while your payment is in transit or funds are being cleared
and CaliGame.com / GameFellow.com cannot reserve product or guarantee continued
availability. All checks returned unpaid will be subject to a $30.00 fee charged
to you.
International Orders
GameFellow.com does not accept international orders at this point of time. All
orders will be shipped to addresses within the United States of America only and
must be paid for in U.S. dollars.
All items can be returned within 30 days of purchase for refund or replacement
if the original condition is kept. The following terms and conditions will
apply.
1. Return of non-defective products will be subject to a 15% restocking fee on
cost.
2. All returns are required to be labeled with a RMA (Return Merchandize
Authorization) number, which has to be obtained from our returns department
prior to your sending the product back to us.
3. RMA numbers are valid for ten days only and product must reach the returns
warehouse address specified by us before then.
4. Each item to be returned will need a unique RMA number. Products sent back
without valid RMA numbers will not be accepted.
5. Any package received without a RMA number on the label will be returned to
you.
6. Shipping charges are non-refundable.
7. When applicable, credit will be issued one week after the return of a
product. The amount of credit will be calculated based on the cost of item
effective on the date the returned product reaches our warehouse.
8. Defective products can be returned for replacement for the same product,
without a restocking fee being assessed. The return shipping is at the
customer's expense. Upon receipt of the returned defective product by our
warehouse personnel, CaliGame.com/GameFellow.com will ship the replacement
product to you from us. There is no additional shipping charge incurred by the
customer for this third leg of the process.
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